Responsible Gambling & Player Support

Gambling Assistance Hotline

1800 858 858 for 24/7 support. Free and confidential service across Australia.

Age Restriction Policy

We implement strict age and identity verification procedures. You may be asked to provide valid identification at any time. Failure to do so may result in account suspension, and pending winnings will be held until verification is complete.

Gamble Responsibly

Gambling is meant to be entertaining. However, we recognize that it can lead to harm. Our mission is to create a safe and positive environment, encouraging responsible gambling habits.

If gambling stops being fun or begins to feel like a problem, we urge you to seek professional help.

Self-Assessment Tools

Gambling Help offers tools to assess your gambling behavior:

Take the Self-Assessment Quiz to understand your gambling behavior. Use the Gambling Calculator to track your spending.

Support Services

If you or someone you know is experiencing gambling harm, support is available. Contact Gambling Help at 1800 858 858 or visit www.gamblinghelponline.org.au.

Available 24/7, free and confidential. Regional services may also be available for local support.

Setting Spending Limits

You can manage your spending by setting weekly limits.

Self-Exclusion

Want to take a break from gambling? Request a 12-month self-exclusion by contacting our support team.

• Any unused tickets will be voided, and your deposits refunded.
• ID verification is required before any prize withdrawals.
• You'll receive email confirmation once the exclusion is applied.
• To return, contact our Gambling Liaison Officer at [email protected].

Lottery Game Odds

Visit each game’s play page to view odds, prize breakdowns, and draw schedules.

Verification Process

Only individuals aged 18+ may use our services. Age and identity verification is required during account setup and prior to any prize withdrawal. In some regions, verification is

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Responsible Gambling

Please consider your choices carefully when placing bets. Always gamble in moderation. If you need assistance, you can reach out to Gambling Help at 1800 858 858.
More resources are available at responsiblegambling.vic.gov.au.

BetStop is Australia’s National Self-Exclusion Register, providing a free service for anyone wishing to block access to all online betting providers. Learn more at betstop.gov.au.

lottozza.com is fully licensed by the Australian Government Department and complies with the regulations set by the Australian Gambling Commission. We are committed to encouraging responsible gambling behavior.

This site is operated by The Australian Group Limited. All lottery-related logos are trademarks of The Australian Group Limited and are protected by copyright.

Gambling is not allowed for individuals under the age of 18.